How to Delete a KuCoin Account

Before you start

  • Withdraw every asset. Anything left is treated as abandoned, and KuCoin pays no compensation.
  • Close open positions and remove API keys.
  • Export your trading history: after deletion it is gone.
  • Email and phone are released for a new account 24 hours after deletion.
  • Delete your saved KuCoin deposit addresses from external wallets.
Updated Sep 03, 2026 3 min read Checked regularly
How to Close a KuCoin Account

To delete your KuCoin account, open Account Security → Delete Account. Before confirming, withdraw your assets, close open positions and export any records you may need. Deletion is permanent and cannot be reversed. If you only need a break, freeze the account instead: your data and trade history are kept.

KuCoin has two ways to deactivate an account:

  • Temporary freeze: you can apply to unfreeze after 24 hours
  • Permanent deletion with no recovery option

How to freeze a KuCoin account temporarily

Before you freeze, know what happens the moment you confirm: pending withdrawals and open orders are canceled, trading stops and API keys are disabled. The current confirmation window no longer says what happens to open futures positions, and KuCoin states it is not liable for consequences of the freeze. If you hold open positions, close them yourself first rather than find out.

The steps:

  1. Log in to KuCoin.
  2. Click your profile icon and choose "Account Security", or open "Security" in the left-hand menu.
  3. Scroll down to "Account Management", find "Freeze Account" and click "Freeze". Freeze Account KuCoin
  4. Read the warning list, tick the box and click "Freeze Account". The warning list

You will see a confirmation that the account is frozen, with a countdown until you can apply to unfreeze.

Account frozen

How to unfreeze a KuCoin account

After 24 hours you can apply to unfreeze:

  1. Log in with the same email and password.
  2. Click "Apply to Unfreeze" on the screen that appears. Apply to Unfreeze button
  3. Pass the security check: enter a code from SMS or email, then upload photos of your ID and a selfie with it. Unfreeze security check
  4. Click "Submit".

The application goes to manual review. In our case, the review took a few business days. Once approved, you get an email confirming the account is unfrozen. One thing to plan around: withdrawals stay blocked for another 24 hours after the security check. KuCoin applies this to every security settings change.

The account is unfrozen

How to delete a KuCoin account?

  1. Click your profile icon and choose "Account Security", or open "Security" in the left-hand menu.
  2. Scroll down to "Account Management" and click "Delete" next to "Delete Account". How to delete a KuCoin account
  3. Read the warning. After deletion you lose login, deposits, withdrawals, trading and all account data. Deleted accounts cannot be merged or restored later.
  4. Tick "I fully understand and agree to the above" and click "Delete Account". Delete confirmation window

The request is executed within a few days. Until then the account formally exists; after that, recovery is impossible.

Why are users closing KuCoin accounts in 2026?

Regulation is the main story this year. In the US, a federal court order from March 2026 permanently bars KuCoin from serving American users unless it registers with the CFTC, with a $500,000 penalty on top of the $297 million settled in the earlier criminal case. In the EU, Austria's FMA blocked new business in February 2026 over compliance staffing; the block was lifted in May, but KuCoin EU still has no permission to start operations. If you are deciding whether to leave or stay, our KuCoin review covers what the exchange still does well and where it stands now.

FAQ
Account data is deleted, but KuCoin retains personal data for a period reserved for regulatory reviews and investigations. After that period it is permanently erased. The exact terms are in the KuCoin Privacy Policy.
Yes. Your email address and phone number are released 24 hours after deletion and can be used for a new KuCoin account. You start from scratch: new sign-up, new KYC. The old account cannot be merged into the new one or restored.